Text messaging
We use text messages for one reason: to keep your care on track. Here's exactly what we send, how you opt in, and how you stop it.
When you give us your mobile number — by phone, on a form, or in our office — you consent to receive text messages from KTK Chiropractic related to your care. Consent is never a condition of receiving treatment.
Message frequency varies with your treatment schedule. Message and data rates may apply based on your mobile plan.
Appointment confirmations, reminders and reschedules; follow-up after a visit; care instructions your provider asks us to send; and occasional clinic updates such as hours or location changes.
We do not sell your number, and we do not send third-party marketing by text.
Reply STOP to any message to end all text messages from us. You'll receive one confirmation, then nothing further. Reply START to resume, or HELP for assistance.
You can also call 623-257-2000 or email info@ktkchiro.com and ask us to remove your number.
Text messages are not a secure channel. We keep the clinical detail in texts to a minimum and never include full records, diagnoses or billing information. Ask us to use a phone call instead if you'd prefer nothing clinical in writing.
Never use text messages for emergencies. If you are experiencing a medical emergency, call 911.
Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device.
Call 623-257-2000 or email info@ktkchiro.com and our staff will walk you through your messaging preferences.